Allen V. | AshleyHomeStore Customer

“Sam did a great job of taking my information, setting up an investigation, he kept a good line of communication throughout the process. Sam explained everything every step of the way. He took good care of us during this issue caused by the delivery men”

UST Claims Specialist Sam M

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Chris Caldwell
Jeffery L. | ASI Customer

"I am pleased at the professionalism and speed in which my claim was handled. I was kept informed by Toni Morton throughout the entire process." 

UST Claims Specialist: Toni M

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Brad Rooks
Dave & Tori S. | Ashley HomeStore Customer

"I was very pleased with the whole process and the attention to the matter and how it was handled. I’m very satisfied with everything this was a great example of how customer service should be. Job well done"

UST Claims Specialist: Toni M

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Brad Rooks
Daniel S. | Conn's Customer

"Very satisfied with the speed, professionalism, and friendliness of Ms. Zinati. She handled our claim with diligence and with true care for our property and our claim, resulting in a fair and reasonable settlement. Thank you!"

UST Claims Specialist: Vivian Z

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Brad Rooks
Ricky D. | ASI Customer

"Ms. Z was very professional while keeping me abreast of the process of my claim, I would like to also thank Mr. Lavell McQueen for his time, patience and understanding. Much thanks you guys" 

UST Claims Specialist: Vivian Z

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Brad Rooks
David H. | ASI Customer

"I am totally satisfied with my claim and how Toni handled it. I am impressed with Toni's ability to ask for all the details then react immediately. I told her she is an asset to her company from my point of view, the customer." 

UST Claims Specialist: Toni M

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Brad Rooks