Ronnie G. | Conn's Customer

“Jill was absolutely amazing. She was always available and responsive. She moved my claim quickly and painless. She is a great representative of your company and would strongly recommend some type of recognition. Not often you get great customer service these days so for her to go above and beyond was truly appreciated.”

UST Claims Specialist: Jill B

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Brad Rooks
Leigh G. | Lowe's Customer

“Jill was very helpful getting the ball rolling on my claim. She was professional and kind and followed through with a claim number immediately. She took charge and got the job done. My husband and I are very appreciative.”

UST Claims Specialist: Jill B

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Brad Rooks
Kristen G. | ASI Customer

“Lacrisha has been kind, professional, helpful, and detailed via all correspondence. Although I had a rough time with the process—I am grateful she was able to help me. The only other feedback I have is to have simplified the claim processing speed. Other than that, Lacrisha has been excellent—and it is clear that she is an asset to the company. Thank you, Lacrisha!”

UST Claims Specialist: Lacrisha P

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Brad Rooks
Nicholas M. | ASI Customer

“Claims specialist did a great job staying in communication and answered any and all questions I had. The damage was quoted at a higher amount than the settlement offer however due to the ease and swiftness in communication offered by the claims specialist I opted on the settlement.”

UST Claims Specialist: Lacrisha P

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Brad Rooks
Tina R. | ASI Customer

“Shaundre was understanding about the delays and helpful til the end. The process was explained well and every effort to make it easier was pursued. Thank you Shaundre 😉”

UST Claims Specialist Shundre B

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Chris Caldwell
Elizabeth H. | ASI Customer

“THE BEST!! He was so proactive and emailed me to follow up since I didn't answer right away. By far the easiest process and the nicest, most professional claims specialist. This makes me want to be a VCF customer forever!”

UST Claims Specialist Shundre B

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Chris Caldwell