William C. | ASI Customer

“Toni was very straightforward and honest with trying to help us. It is very much appreciated and even though we had to file a claim, that won’t stop us from utilizing Value City Furniture delivery services again. This is only because of Toni’s professionalism.”

Claims Specialist Toni M

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Chris Caldwell
Sherry H. | Lowe's Customer

“Whitt was absolutely the best- very, personable, polite, organized, professional and thorough throughout my entire claim process. Thanks to both Whitt and Vivian ”

Claims Specialist Whitt G & Vivian Z

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Chris Caldwell
Ronnie G. | Conn's Customer

“Jill was absolutely amazing. She was always available and responsive. She moved my claim quickly and painless. She is a great representative of your company and would strongly recommend some type of recognition. Not often you get great customer service these days so for her to go above and beyond was truly appreciated.”

UST Claims Specialist: Jill B

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Brad Rooks
Leigh G. | Lowe's Customer

“Jill was very helpful getting the ball rolling on my claim. She was professional and kind and followed through with a claim number immediately. She took charge and got the job done. My husband and I are very appreciative.”

UST Claims Specialist: Jill B

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Brad Rooks
Kristen G. | ASI Customer

“Lacrisha has been kind, professional, helpful, and detailed via all correspondence. Although I had a rough time with the process—I am grateful she was able to help me. The only other feedback I have is to have simplified the claim processing speed. Other than that, Lacrisha has been excellent—and it is clear that she is an asset to the company. Thank you, Lacrisha!”

UST Claims Specialist: Lacrisha P

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Brad Rooks