by Susanne & Leonard M. on uste3.com

Susanne & Leonard M. | Ashley HomeStore Customer

"From both of us we want to thank you for all the help you gave us in handling this matter. We can tell by the way you handled this situation that your goal is to execute excellence on everything you do. AGAIN thank you for your help"

UST Claims Specialist: Toni M

by Ellen S. on uste3.com

Ellen S. | Ashley HomeStore Customer

"The support given by UST was excellent..."

UST Claims Specialist: Sam M

by Graylon C. on uste3.com

Graylon C. | Ashley HomeStore Customer

"Thank you for working with me and being fair."

UST Claims Specialist: Toni M

by Carmen J. on uste3.com

Carmen J. | Ashley HomeStore Customer

"Jill has been amazing. Very patient. Processed the claim in a timely manner "

UST Claims Specialist: Jill B

by Nathan J. on uste3.com

Nathan J. | ASI Customer

"I appreciate your help in all of this, you have been very kind, helpful, and straightforward. This process has been made easy thanks to you. Other then the wrong email being put in by Jason everything was smooth and very professional between the both of you. Thank you so much" 

UST Claims Specialist: Toni M

by David C. on uste3.com

David C. | Ashley HomeStore Customer

"Toni was great to work with"

UST Claims Specialist: Toni M

by Charles T. on uste3.com

Charles T. | ASI Customer

"Very prompt action. I received a call asking for information and promising to call back. I was called back promptly and the matter was handled very quickly" 

UST Claims Specialist: Toni M

by Allen V. on uste3.com

Allen V. | Ashley HomeStore Customer

"Sam Miller did a great job of taking my information, setting up an investigation, he kept a good line of communication throughout the process. Sam explained everything every step of the way. He took good care of us during this issue"

UST Claims Specialist: Sam M

by Kay M. on uste3.com

Kay M. | Ashley HomeStore Customer

"Very professional. And was there to offer any help needed"

UST Claims Specialist: Toni M

by Kate C. on uste3.com

Kate C. | Conn's Customer

"Thanks for the rapid response and professionalism"

UST Claims Specialist: Jill B

by Leo & Maria M. on uste3.com

Leo & Maria M. | Conn's Customer

"Thank you for your assistance."

UST Claims Specialist: Toni M

by Cna A. on uste3.com

Cna A. | Conn's Customer

"I like that the issue was not set aside, that it was just as important to them as it was to me. That was greatly appreciated."

UST Claims Specialist: Vivian Z

by Nancy H. on uste3.com

Nancy H. | ASI Customer

"Everything pertaining to UST is great.... from the delivery to the repair. The delivery men were professional and even though there was a repair, it was also done professionally and quickly. The claim specialist was also pleasant and professional." 

UST Claims Specialist: Toni M

by Mike B. on uste3.com

Mike B. | Ashley HomeStore Customer

"I am extremely satisfied with the claim process so far. Everything was handled quickly and efficiently. Thanks for making the process so easy! "

UST Claims Specialist: Lacrisha P

by Jessica L. on uste3.com

Jessica L. | ASI Customer

"Jill was fast and courteous" 

UST Claims Specialist: Jill B

by Mike B. on uste3.com

Mike B. | Ashley HomeStore Customer

"I am extremely satisfied with the claim process so far. I haven't received my check yet, but I have no reason to think it won't come exactly as promised. Everything was handled quickly and efficiently. Thanks for making the process so easy!"

UST Claims Specialist: Vivian Z

by April W. on uste3.com

April W. | Ashley HomeStore Customer

"Vivian was very helpful during the process. She kept me up to date and was very responsive when I reached out to her."

UST Claims Specialist: Vivian Z

by Simone T. on uste3.com

Simone T. | Conn's Customer

"Sam from customer care has made a great difference. He was very prompt and very professional. I am very satisfied with the outcome."

UST Claims Specialist: Sam M

by Julie M. on uste3.com

Julie M. | Ashley HomeStore Customer

"I thought the entire process was easy and Vivian was extremely nice, helpful and courteous to me. It was a fast and efficient process. I have no complaints at all. Great service provided with professionalism all the way around."

UST Claims Specialist: Vivian Z

by Lepoleon P. on uste3.com

Lepoleon P. | Conn's Customer

"I’m very pleased with the quick response"

UST Claims Specialist: Toni M

by Jeffery L. on uste3.com

Jeffery L. | ASI Customer

"I am pleased at the professionalism and speed in which my claim was handled. I was kept informed by Toni Morton throughout the entire process." 

UST Claims Specialist: Toni M

by Dave & Tori S. on uste3.com

Dave & Tori S. | Ashley HomeStore Customer

"I was very pleased with the whole process and the attention to the matter and how it was handled. I’m very satisfied with everything this was a great example of how customer service should be. Job well done"

UST Claims Specialist: Toni M

by Daniel S. on uste3.com

Daniel S. | Conn's Customer

"Very satisfied with the speed, professionalism, and friendliness of Ms. Zinati. She handled our claim with diligence and with true care for our property and our claim, resulting in a fair and reasonable settlement. Thank you!"

UST Claims Specialist: Vivian Z

by Cesar P. on uste3.com

Cesar P. | Conn's Customer

"Sam help me resolve my claim and you need more people like him"

UST Claims Specialist: Sam M

by Jacob G. on uste3.com

Jacob G. | Conn's Customer

"I appreciate the professionalism" 

UST Claims Specialist: Vivian Z

by Ricky D. on uste3.com

Ricky D. | ASI Customer

"Ms. Zinati was very professional while keeping me abreast of the process of my claim, I would like to also thank Mr. Lavell McQueen for his time, patience and understanding. Much thanks you guys" 

UST Claims Specialist: Vivian Z

by Jacob G. on uste3.com

Jacob G. | ASI Customer

"I appreciated the professionalism" 

UST Claims Specialist: Vivian Z

by Douglas W. on uste3.com

Douglas W. | Ashley HomeStore Customer

"Sam was very professional and time efficient! Thank you!! "

UST Claims Specialist: Sam M

by Linda S. on uste3.com

Linda S. | Conn's Customer

"Our issue was resolved promptly and professionally. We are very pleased with the service we have received. Thank you."

UST Claims Specialist: Jill B

by Kevin M. on uste3.com

Kevin M. | Ashley HomeStore Customer

"Ms. Morton did a very thorough and professional examination of the damages associated with my claim. Happy to have the chance to work with her."

UST Claims Specialist: Toni M

by Amy M. on uste3.com

Amy M. | ASI Customer

"My service level has been excellent. Thank you!" 

UST Claims Specialist: Toni M

by Carlos N. on uste3.com

Carlos N. | Conn's Customer

"Agent was very responsive and efficient" 

UST Claims Specialist: Jill B

by Aaron M, on uste3.com

Aaron M. | ASI Customer

"I appreciate the time and attention in this process!" 

UST Claims Specialist: Vivian Z

by Samantha S. on uste3.com

Samantha S. | Lowe's Customer

"Ms. Morton was wonderful to work with. Thank you" 

UST Claims Specialist: Toni M

by David H. on uste3.com

David H. | ASI Customer

"I am totally satisfied with my claim and how Toni handled it. I am impressed with Toni's ability to ask for all the details then react immediately. I told her she is an asset to her company from my point of view, the customer." 

UST Claims Specialist: Toni M

by Steve H. on uste3.com

Steve H. | ASI Customer

"Vivian was supremely professional and efficient. She made this process as easy as it could be considering." 

UST Claims Specialist: Vivian Z

by Raul R. on uste3.com

Raul R. | Conn's Customer

"From all concern, the claims and the staff at store 068 very very helpful and courteous. Thank You All very much!!!"

UST Claims Specialist: Vivian Z

by Charlie S. on uste3.com

Charlie S. | Conn's Customer

"My representative Lacrisha Platt was amazing!"

UST Claims Specialist: Lacrisha P

by Terri F. on uste3.com

Terri F. | ASI Customer

"Vivian was very detail-oriented and responsive. She was also very pleasant to work with." 

UST Claims Specialist: Vivian Z

by Amanda N. on uste3.com

Amanda N. | ASI Customer

"My claim was handled appropriately and in a timely fashion. Very satisfied, will always continue to shop with American Signature." 

UST Claims Specialist: Jill B

by Kevin & Patt H. on uste3.com

Kevin & Patt H. | Ashley HomeStore Customer

"Very prompt and courteous reply on my claim"

UST Claims Specialist: Toni M

by Ed H. on uste3.com

Ed H. | ASI Customer

"Persistent and professional" 

UST Claims Specialist: Jill B