UST is a national third-party logistics company that specializes in the “final mile” delivery of furniture and appliances—from the retailer’s warehouse directly into the customer’s home.


UST believes that the home delivery experience is not only a commodity, it is key to the consumer’s lasting impression and therefore critical to earning repeat business. UST understands that home delivery provides an excellent opportunity to increase and improve our clients’ brand identity and market share.

Annual Deliveries
Stores Serviced Daily
Team Members
Daily Trucks


We will make integrity our guiding principle in every decision


We will always strive for a perfect customer experience


We will operate as a team, and together we will achieve excellence

Own it

We will ask ourselves: “What am I personally doing to make it better?”

Inspired growth

We will share in the responsibility to develop others and ourselves


We will be committed to the safety and well-being of all those around us


Transform the industry by offering unmatched return for our client partners and team members



Scott Ramsey founded UST with one truck


Launched operations for Ashley Furniture Home Store


Launched operations for hhgregg appliances & electronics


Reached a daily volume of 100 trucks


Reached a daily volume of 250 trucks


Launched operations for Conn’s Furniture and Appliances


Reached a daily volume of 350 trucks


Launched operations for American Signature Furniture


Launched operations for The Dump Furniture


Reached 1,000,000 deliveries in a calendar year

Executive Team

Chief Executive Officer | Founder

President | Partner

Chief Operating Officer | Partner

Divisional Vice President | Partner

Divisional Vice President

Vice President of Corporate Operations

Divisional Vice President

Partner (retired)

Corporate Leadership Team

Alanna Martin

Senior Director

Brad Rooks

Director of Process Improvement

Chris Caldwell

Director of Risk Management

DuBose Ratchford

Director of Communications

Joseph Curet

Senior Director | Partner

Tekisha Roberts

Director of Training and Development

Operations Leadership Team

Alex Baigis

Regional Director of Operations

Cristen Byrd

Divisional Operations Manager

David Kelley

Regional Director of Operations

Don Hahn

Regional Director of Operations

Ellie Bruni

Divisional Administrative Manager

Heath Guy

Regional Director of Operations

Howard Mairose

Regional Director of Operations

Jason Coman

Director of Market Development

Jennifer Moreno

Regional Director of Operations

Johnny Punch

Divisional Operations Manager

Kirk Douglas

Regional Director of Operations

Kristin Hazelton

Director of Ops Support

Leon Champ

Regional Director of Operations

Natalia Pasiut

Regional Director of Operations

Natasha Charles

Divisional Operations Manager

Stu Wells

Senior Director of Operations


When you join UST, you become part of a team that is dedicated to the “E3” Philosophy: Execute Excellence Every Time. For us, E3 is much more than a slogan—it epitomizes our company’s deep commitment to serving each and every customer during each and every delivery to the best of our ability. E3 means being attentive and responsive to customer needs, both spoken and unspoken. It means understanding the importance of communication. Should problems arise, E3 means always working toward a resolution. For us, no priority is greater than exceeding our customers’ expectations.





Paid Time Off

Family Time Off

Sick Time Off

Engaging Culture

UST Community Outreach

UST sponsored families who reside in The Family Effect transitional housing. Please watch the video below to see how The Family Effect is positively impacting lives daily: “Heal a family, and we all get better.

All funds raised were used to purchase items from the families’ wish lists, grocery gift cards, and holiday decorations; UST matched donations dollar-for-dollar and purchased items on Serenity Village’s wish list (such as diapers, clothing, formula, and toiletries).

We focused on three projects:

  1. Gifting a Disney trip to a family with five-year-old twins from Columbia, SC that was displaced by historic flooding earlier this year.
  2. Painting and laying carpet for a children’s playroom at Mainstay, a women’s and children’s domestic violence shelter in Hendersonville, NC.
  3. Providing Christmas gifts to a lady and her two children who previously resided at the shelter and transitioned to independence.

The most meaningful gift this lady received was an airline trip to Micronesia to visit her mother, who is in poor health.

UST contributes to various non-profits, charities, and individuals within our local community. For those enduring hardships or needing financial assistance, our team works to provide memorable experiences, financial relief, and family-focused opportunities. These have included purchasing Christmas decorations and gifts for families, handling travel expenses for visits to sick relatives, providing a new home for a sick, elderly grandmother caring for her five grandchildren, handling home repairs, and helping families with their mortgages and other bills. Our team is full of passionate collaborators who work alongside client retailers, business partners, and friends to meet needs, engage relationally, and exceed expectations.