Our Company

DRIVING THE INDUSTRY

OUR MISSION

To support a dynamic, resourceful, and objective team that provides value to every customer. UST embraces ownership and responsibility while providing innovative solutions that result in the execution of excellence, every time.

Our company culture is clear. We execute excellence every time, starting with management. Our leaders epitomize a deep commitment to customers’ needs, both spoken and unspoken. For us, no priority is greater than exceeding expectations.

COMMUNITY OUTREACH

Compassion comes from our core and we pride ourselves on giving back. Whether a community is in crisis or a long-standing organization is looking for a charitable partnership, we’re here to offer support. Philanthropy is ingrained in our company’s mission and we believe we have a duty to seek out avenues where we can be a helping hand in someone’s time of need.

DECADES OF DELIVERING EXCELLENCE

Launched operations for one of the world's largest furniture retail chains.

Reached 1 million deliveries in a calendar year

Launched USTAPP, a proprietary vendor relationship application

Memorialized our 20th year with a company rebrand

Launched operations for largest home improvement store in the nation

Staff Quotes

“If you’re not striving to create an amazing customer experience, every time, you’ve lost sight of our purpose.”

-Jason Coman, Vice President of Operations

“UST is comprised of many talented, passionate, and dedicated individuals from diverse backgrounds. Each work in sync daily to provide more streamlined service offerings to our clients while creating business opportunities for our independent contractor partners and fostering an environment of learning, stability, and growth for our employees.”

-David Kelley, Vice President of Operations

“Nothing at UST happens without great people. Almost everyone talks about building a partnership with “The Customer,” but I think you build one with your employees first. To be successful at UST, you must put the employees first, value the client, and advocate for the IC’s and customers.”

-Randy Webster, Senior Vice President

“I’m convinced that nothing we do is more important than hiring and developing people. At the end of the day, you bet on people, not on strategies. People create the culture, and a strong culture, coupled with lean practices, breathes life into strategy.”

-Kevin Dietrich, Executive Vice President

Delivering on Our Promises

We measure ourselves against the highest standards in delivery and our independent contract partners are expected to do the same. From the moment an IC onboards with UST, they’re tasked with providing the utmost level of care in our warehouses, behind the wheel, and while transferring products in and out of a customer’s home.